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Language of Safety

What exactly is The Language of Safety (LOS)?

​Di Margetts, the author of this model, often said "The Language of Safety is the glue that holds Protective Behaviours (PB) together. Our language, both verbal and non verbal, is the means by which we interact and communicate with others. Over the years it has been clearly demonstrated that PB is an dynamic evolving process.

 

When considering the Language of Safety, it is important to keep in mind both the content (what we say or do) and the process ie how we say or do something. There are four elements to this Model. When all four elements are taken into account, then we can say we are observing a Language of Safety, and are putting into practice our right to feel safe and the responsibility that goes with that right."

LOS is a relational communication model that supports emotional regulation, connection, and psychosocial and psychological safety. It is built around four core elements: Quality, Clarity, Shared Meaning, and Ownership, which guide how we communicate and interpret safety in relationships. This model strengthens the psychosocial framework of Universal Protective Behaviours by helping people identify, express, and respond to feelings of safety or discomfort in themselves and others.


It provides a shared language for early intervention, boundary setting, and inclusive dialogue — especially useful in trauma-aware, education, and team environments.

 

The Language of Safety fosters safer conversations and builds stronger trust, one safe conversation at a time.

 

Our interactive online workshops and face-to-face events are designed for professionals who want to improve communication, build psychological safety, and better navigate difficult conversations.

Whether you're in HR, education, community support, leadership or team development, these sessions offer practical tools and a trauma-aware approach to safer, clearer, and more relational communications. 

 


 

Language of Safety Essentials: 90 min Online Workshop​

🧭 What You’ll Learn:

How the 4 Elements of the Language of Safety (Quality, Clarity, Shared Meaning, Ownership) show up in everyday communication, and shape our internal and external dynamics and environments. 
 

📆 Online Workshop Details:

  • Live on Zoom (no recordings)

  • 90-minute session

  • Includes take-home worksheet

  • Designed for individuals and workplace teams

  • Ticketed via Humanitix

 

🧠 Suitable for:

  • Anyone curious about communication, safety, and personal agency

  • HR, P&C and wellbeing professionals

  • Educators and school leaders

  • Support workers and peer mentors

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The Language of Safety
Essentials

A practical and reflective introduction to the Language of Safety framework. Attendees will explore core concepts, body-based signals of safety, and safe interruption tools, leaving with a downloadable worksheet for everyday use.

Discover the four elements of safer, clearer communication and how to use them every day.

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The Language of Safety
From Theory to Practice

A deeper dive into applying the Language of Safety in real-world settings. Includes group dialogue, case examples, practical activities, and time to reflect on how verbal and non-verbal communications impact team dynamics, boundaries, and cultural safety.

Turn insight into action with practical tools, real world scenarios and guided reflections. 

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The Language of Safety
Designed for You

Custom-designed workshops tailored to your team's needs, sector context, or community group. These sessions blend core Language of Safety elements with Values, specific challenges such as conflict navigation, role clarity, inclusive communication, or trauma-aware leadership.

A tailored approach to your team's unique communication, culture and safety needs. 

PBI Capacity Building Model


Our capacity-building model strengthens collective community safety through four key pillars:

  1. Connecting with Community Partners – Collaborating with and educating key stakeholders to promote shared safety goals.

  2. Formal Training – Delivering targeted professional development programs.

  3. Informal Training – Engaging with communities through both official and grassroots leaders to build safety awareness.

  4. Training Tomorrow’s Leaders – Equipping young people with knowledge of Protective Behaviours, pre-parenting skills, and workforce readiness training.

This model blends formal training with informal education, fostering strong partnerships and empowering communities to plan and act together for safety. Training can be tailored to meet your specific needs—contact us to learn more.

Connecting with Community Partners

Going where we are invited to go

Formal Training

Practitioner Training

Advanced Practitioner Training

Train the PBI Trainer

Informal Training

Not everyone needs to be a trained 

PBI Practitioner

Tomorrow's Leaders

Supporting educators working with senior students to deconstruct PBI training content, and rewrite in their own cultural context. 

OTHER TRAINING OPTIONS INCLUDE:

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2 Day Universal Foundation Practitioner Training

Universal Foundation Practitioner Training offers a practical approach to personal safety, psychosocial safety, and workforce development. This Foundations Practitioner training explores the key principles of the Universal Protective Behaviours process and their application to work and home life. Participants will engage in planning strategies for implementing this process in different settings while enhancing their ability to introduce it effectively.

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Advanced Practitioner Training

4 DAY ADVANCED PRACTITIONER TRAINING

The purpose of this training is to support PB practitioners who wish to advance their knowledge and further develop their skills in transferring the theory into practice. Ideal for practitioners in specialised positions wanting to advance their knowledge and practice in:

  • Applying Universal PBs process in a personal, social, and community setting.

  • Understanding Universal PBs as a strategic model for empowerment.

  • Supporting practitioners to implement the process.

  • Utilising Universal PBs in a counselling setting

  • Utilising Universal PBs for clients at risk

 

This in-depth training explores all elements of the Universal PBs process in detail and how each of these elements interact with each other. It is a powerful opportunity for people who have completed Universal PBs Foundation training to become a more ‘expert’ practitioner. In addition, they become a valuable resource for others in their community. This training is about building capacity across communities and includes but is not limited to reviewing current practices. 

**PBI endorsed 2 Day Universal Foundation Training is a prerequisite to this course.**

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Train the PBI Trainer

TRAINING THE PROTECTIVE BEHAVIOURS  INTERNATIONAL TRAINER

 

The purpose of this training is to train PBI Advanced Practitioners to become trainers who can deliver PBI Universal Foundation training.

 

This is a Mentorship model including peer and co-trainer mentoring processes.

 

Application into this training program is based on the individual needs of the trainee trainer, their knowledge, and evidence of experience. Throughout this training, participants are required to participate in peer-to-peer support and assessment through the PBI mentoring program.

On completion of this course, it is anticipated that the newly trained trainer will deliver 2 Universal Foundation trainings per year.. 

 

**Apprentices will have the opportunity to work at their own pace. For experienced PBI practitioners, typical time frames can be between 6 - 12 months.  

 

 Assessments will include face to face observations, video evidence, written evidence, and other supporting materials required. 

**PBI endorsed  4 Day Advanced Practitioner Training is a prerequisite to this course.**

I really enjoyed this workshop and have gained an incredible amount of positive information. I can't wait to apply/use in the Academy

You have given me motivation to go back to my school with refreshed and new ideas to help our girls. Thank you so so much!

It was great that we had time to stretch and laugh and that we were having a discussion rather than being talked at! My most memorable Professional Development. Perfect and thank you

Please Note

We endeavour to do all we can to provide high-quality training workshops. Copies of evaluations are made available to organisations on request. All catering and venue hire costs are to be met by the organisation commissioning the training. Late cancellation fee of 50% of the booking applies if cancelled within 7 days prior to the scheduled workshop date. 
Included in the training is a workbook and certificate of attendance.

 

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